The Kerala State Electricity Board (KSEB) engineers association has come up with a help desk. With this, the association aims to provide free technical assistance to domestic consumers in the state for selection, installation and operation of rooftop solar panels, according to a TOI report.
Two engineers have been trained by the association from every district for the same purpose.
A solar panel of 1 kW, with a battery and an inverter, is said to be best suited for a house which consumes about five units of power a day.
“We realised that if given proper technical advice, people are willing to adopt solar energy. The state and Centre has introduced schemes to install rooftop solar panels. The main problem is lack of sufficient technical advice. People want to know size / capacity of panel, battery life and panels, cost at various levels,” George V James, KSEB executive engineer of Kalamassery substation, told TOI. He is the vice-president of the association.
“Each of us, who are part of the help desk, get around 20-30 calls per day and are unable to answer them all. By the time we finish explaining everything to one person, we would have missed at least three to four calls,” James added.
